At Alma de Halcón, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you visit our website and make purchases of our products. We want you to have confidence when interacting with us, and we take the protection of your personal information very seriously.
Who is responsible for processing your data?
The data controller is:
Company Name: Alma de Halcón S.L.
Address: Casa Cavallera Alta, Ctra. L-401 km.34, 25283 Odèn (Lérida)
Email: bodegaalmadehalcon@gmail.com
Phone: (+34) 646805933
What personal data do we collect?
We collect the following types of personal data when you interact with our website:
Payment data: Information related to your purchases, such as credit card details or payment methods.
Browsing data: Technical information about your use of our website, such as IP address, browser type, duration of the visit, and pages visited (this is collected via cookies and other technologies).
Contact data: Name, email address, postal address, phone number.
How do we use your personal data?
We use your personal data for the following purposes:
Order management: To process and manage your purchases and product shipments.
Customer support: To respond to your questions, comments, or requests.
Sending marketing communications: If you give us your consent, we will send you emails with updates, promotions, and information about our products and services.
Improving our services: We analyze how users interact with the website to improve its functionality and user experience.
Legal basis for processing your data
The legal basis for processing your personal data is as follows:
Contract execution: Data processing is necessary to process your orders and deliver the products you requested.
Consent: If you give us your consent, we may send you marketing communications about our products and services.
Legitimate interest: We may use your data to improve our services and conduct internal analysis of site usage.
Do we share your data with third parties?
We do not share your personal data with third parties except in the following cases:
Service providers: Such as shipping and payment companies that need the data to process your order (e.g., courier services, payment platforms).
Legal requirements: If we are required to do so by law or in response to legal requests.
How long do we keep your personal data?
We keep your personal data only for as long as necessary to fulfill the purposes mentioned above. Once it is no longer needed, we securely delete it.
Order data: We retain data related to your orders for 5 years to comply with tax and commercial obligations.
Marketing data: You can revoke your consent at any time. If you do so, we will delete your marketing data.
How do we protect your personal data?
We implement appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These include technical and organizational measures, such as data encryption and access controls.
Your rights regarding your personal data
You have the following rights regarding your personal data:
- Right of access: You can request a copy of the personal data we hold about you.
- Right of rectification: If your data is incorrect or incomplete, you can ask us to correct it.
- Right of erasure: You can request that we delete your personal data in certain circumstances.
- Right to object: You can object to the processing of your personal data for reasons related to your specific situation.
- Right to data portability: You can request that your data be transferred to another data controller.
- Right to withdraw consent: If you gave us your consent to process your data, you can withdraw it at any time.
If you wish to exercise any of these rights, you can contact us using the details provided in the Who is responsible for processing your data? section.
Use of cookies
This website uses cookies to enhance the user experience. You can find more information about how we use cookies and how to manage them in our Cookie Policy.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by updating the policy date.
Last updated: 28/03/2025